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Home / Email / How to avoid e-mail subject mistakes

How to avoid e-mail subject mistakes

June 30, 2007 By John

Here are a few things to think about before clicking the send button. Some will help you avoid embarrassment, some will help get your e-mail delivered, some will help get it opened. In no particular order:

Don’t forget to include a subject. Even if spam filters don’t grab your message, your recipient may be afraid to open it.

Don’t use ALL UPPERCASE characters. Spam filters will most assuredly grab your message.

Why, what, and to whom —

Why: Are you dispensing information, or are you expecting something in return from the recipient(s), such as action, or confirmation?

What: Clearly and succinctly state the subject.

To Whom: More than one recipient? Be careful with this. Always consider that some of the recipients will “Reply to All.”

Consider your readers: Will they save the message for reference? A well-written subejct will make it easy to file or filter by category.

WebWise Tip | Equally as important is your “from” or sender line – the field that indicates who sent the email. Synergy between your “from” and your well-written “Subject” can be greatly enhance the prospect of your e-mail getting opened quickly.

How about you? Any favorite “subject” do’s or don’ts?

Filed Under: Email, How To, Tips

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