Support & Customer Service
Friendly, and real help when you need it
Here at WebWise Design & Marketing, we have been offering “fantastic” Customer Service and Support since 1995. If our clients have issues or concerns, we stick with them until there is a resolution. And, we promise only to speak geek when you do.
Our Support Hours are:
Monday through Friday – 8:00 a.m. to 4:30 p.m. CT.
Call 800-281-9993 or 608-822-3750, or send an email to firstname.lastname@example.org.
We periodically monitor voicemail and email for emergency support after regular business hours and on weekends and holidays.
For current clients that use the WebWise TeamWork application, we monitor that as well.
To send files to WebWise, please use https://webwise.wetransfer.com/.
Support, including phone support, is provided on an hourly basis (billed in ten-minute increments) for those who do not have a support, maintenance, service, or training contract. We also offer all-inclusive retainer agreements.
Please contact us if you are interested in a consulting retainer, or support, maintenance, service, or training contract.
WebWise also does WordPress Content Management System (CMS) training (and refresher sessions) for individuals or groups. We will do the training in our office or your office. Let us help you make your job easier and less stressful!